Ivory Spark

1. What types of watches do you offer?

We offer a variety of women’s watches ranging from classic analog styles to modern digital and hybrid designs. Our collections cater to various tastes, whether you prefer minimalist, elegant, or bold statement pieces.

2. Are the watches water-resistant?

Yes, most of our watches are water-resistant. However, the level of resistance varies by model. Please refer to the product details for each watch to check its specific water resistance rating.

3. What materials are your watches made from?

Our watches are crafted from high-quality materials such as stainless steel, genuine leather, and durable, scratch-resistant glass. We also offer eco-friendly materials like vegan leather and sustainable wood in select designs.

4. How do I adjust the strap of my watch?

Most of our watches come with adjustable straps. For metal link straps, you can have them adjusted at any local jeweler. For leather or fabric straps, they usually come with multiple holes for a perfect fit.

5. How long is the battery life?

The battery life depends on the type of watch. For analog watches, the battery typically lasts 1-2 years. For smartwatches or hybrid models, battery life varies based on usage but generally lasts several days to weeks.

6. Do you offer warranty on your watches?

Yes, all our watches come with a standard one-year warranty that covers manufacturing defects. For more details on what’s covered, please refer to our warranty policy.

7. How can I take care of my watch?

To keep your watch in excellent condition, avoid exposing it to extreme temperatures, direct sunlight for long periods, and chemicals like perfumes or detergents. Clean your watch gently with a soft, dry cloth.

8. Do you offer international shipping?

Yes, we offer international shipping. Delivery times and shipping costs vary depending on your location. Please refer to our shipping policy for more details.

9. Can I return or exchange my watch?

We offer a 30-day return or exchange policy for unused, unworn watches in their original packaging. If you wish to return or exchange your purchase, please contact our customer service for assistance.

10. How do I know if my watch is authentic?

We take authenticity very seriously. To ensure you are purchasing a genuine [Brand Name] watch, always buy directly from our website or from authorized retailers listed on our site.

11. Do your watches come in different sizes?

Yes, we offer watches in various sizes to suit different wrist sizes. You can find detailed sizing information in the product descriptions.

12. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email, which you can use to follow your package’s journey.

13. How do I contact customer support?

You can reach our customer support team via email at jacobsparrowwatches@gmail.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.